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Front Desk - Enhanced Cleaning COVID-19 Easel. Copy: We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the COVID-19, we have taken additional measures developed in consultation with global and local public health authorities (including the WHO and CDC) to make our cleaning and hygiene protocols even more rigorous: Our hotel teams are receiving ongoing briefings and enhanced operating protocols. We have increased the frequency of cleaning our public areas (including lobbies, elevators, door handles, public bathrooms, etc.) and have continued the use of hospital-grade disinfectant. We will continue to adjust food and beverage service in accordance with current food safety recommendations. We have increased the deployment of antibacterial hand sanitizers.